Frequently Asked Questions

We offer hand-poured candles, wax melts, car diffusers, and seasonal fragrances designed to bring beautiful scent into your home and vehicle. New scents and limited collections are released throughout the year.

Our fragrances are inspired by memories, places, and everyday moments. We focus on beautiful scents with exceptional performance rather than hundreds of overwhelming choices.

Yes. Every candle, wax melt, and car diffuser is hand-poured in small batches in Illinois using premium fragrance oils and a high-quality wax blend.

We use a premium soy wax blend containing some food-grade paraffin selected for excellent scent throw and reliable performance.

Yes. Strong scent throw is one of our biggest priorities. We formulate our products to fill your space with long-lasting fragrance without being overpowering.

We hand-pour all of our products in our home in Manteno, Illinois

Trim the wick to ¼ inch before each burn and allow the wax to melt evenly across the top during the first burn. Burn candles for 5 hours max to extend the life of the candle.

Our products are intended to be enjoyed by people. Not consumed by pets.

While we use high-quality wax and premium fragrance oils, no scented product can be considered completely "pet safe" for every animal. Most pets can be in a room where a candle or wax melt is being used without issue, but some animals, especially birds, have very sensitive respiratory systems.

We recommend keeping products out of your pet's reach, using them in a well-ventilated area, and discontinuing use if your pet shows any signs of discomfort. If your pet has a known respiratory condition or sensitivity, it's always best to consult your veterinarian before using any fragranced product in your home.

The word "toxic" means something is poisonous or capable of causing serious harm at normal levels of exposure.

Our candles are not toxic when used as intended. We use a premium soy wax blend with high-quality fragrance oils and cotton wicks. When burned properly, candles release small amounts of combustion byproducts—as does any burning flame, including fireplaces, gas stoves, or wood fires.

That said, some people and pets are more sensitive to fragrances or smoke than others. If you have asthma, fragrance sensitivities, or other respiratory concerns, we recommend burning candles in a well-ventilated area and discontinuing use if irritation occurs.

Burn time varies by size, but our candles are designed to provide many hours of consistent fragrance when burned according to the care instructions. See each product page for specific burn times.

Car diffusers generally last 4-8 weeks dependng on temperature of environment and frequency of tipping. 

All the time. Check our our "Find us Locally" page for details. For the most updated information follow us on Facebook and Instagram.

Besides markets and craft shows, our products are only carried at one location.

Miller School Shops in Gary, IN click here to find out more

We generally ship out orders 1 - 3 days after order is placed

Yes we do! We offer porch pickup year round. We also offer free delivery within Manteno. Chose the option for you at checkout.

We would greatly appreciate the chance to make it right and we would love pictures of the problem so corrections can be made. Please reach out to Jen@millergirlcandleco.com with any issues.

Please review our Return Policy for more details